Services
Services: websites, software, automation and search visibility
Thirteen services in three groups. Build covers websites and business systems, Automate & connect links them and removes manual work, and Grow brings the right people to them through search, AI search and content. Sensaria delivers each service on its own or as one project, from Lugano.
Services index
01
Build
Websites, software and platforms
- 01 Website Development Corporate websites, landing pages and portals built as business tools: fast, multilingual, measurable and connected to your CRM, so every inquiry arrives with its source attached.
- 02 Custom Software Development Web applications, internal systems, customer portals and API-driven services built around how your company actually works, with code and data you own.
- 03 SaaS Development SaaS products from the first MVP to a multi-tenant platform: architecture, tenant isolation, subscriptions and billing, user management, public API, dashboards and ongoing development.
- 04 CRM & ERP Development Custom CRM and ERP systems, or an extension of the CRM you already use: sales pipelines, customer data, workflows, roles, reporting and integrations built around your process.
- 05 E-commerce Development Online shops on Shopify or WooCommerce connected to the systems behind the sale: checkout and payments, CRM, inventory, customer messaging, abandoned-cart automation and analytics.
02
Automate & connect
CRM, automation, messaging, integrations
- 06 Marketing Automation Trigger-based journeys, segmentation and lead nurturing built on your CRM and shop data, with consent records, stop rules and monitoring, so follow-up happens on time without manual lists.
- 07 CRM & Sales Automation Lead capture, routing, follow-up deadlines, explainable lead scoring and deal handoffs to invoicing, set up in your CRM or built around it, so every lead has an owner and a next step.
- 08 Email & SMS Automation Transactional, lifecycle and campaign email plus SMS, triggered by events in your CRM, shop or app, with consent records that hold up under Swiss and EU rules and the authentication mailbox providers require.
- 09 AI Chatbots Website chat, WhatsApp bots and AI assistants that answer from your own content, qualify leads into the CRM, handle routine requests through your systems and hand over to a person when they should.
- 10 API & System Integrations Website, CRM, ERP, payment provider, marketing automation, analytics and AI connected through REST APIs and signed webhooks, with idempotent processing, retries and monitoring you can check.
03
Grow
Search, AI visibility and content
- 11 SEO Services Technical, multilingual and local SEO: audits, keyword research per language, hreflang, structured data and Core Web Vitals, fixed in the code rather than listed in a report.
- 12 GEO & AI Search Visibility Better odds that Google AI Overviews, AI Mode, ChatGPT, Gemini and Perplexity find, understand and use your content. Built on SEO, researched with fan-out data, measured.
- 13 Content Creation Website copy, landing pages, SEO articles, case studies, product texts and knowledge bases, researched against real queries, fact-checked by people and adapted natively into German, French and Italian.
How do the three groups fit together?
Build creates the systems, Automate & connect makes them work together, and Grow brings the right people to them. Most companies need all three sooner or later, but rarely at the same time, so each service can be booked on its own and extended later by the same team.
- Build: websites, custom software, SaaS products, CRM and ERP systems and e-commerce.
- Automate & connect: marketing automation, CRM and sales automation, email and SMS automation, chatbots and API integrations.
- Grow: SEO, GEO and AI search visibility and content creation.
The groups are separate because companies arrive at different points, but one team covers all three. A typical case: a contact form on a new website creates a deal in the CRM with its source and campaign attached, a two-step follow-up email goes out automatically, and the SEO work that brought the visitor lives in the same codebase as the form. Nobody has to hand a project over between agencies.
Where should you start?
| Your situation | Start with |
|---|---|
| The website or a core system is missing, outdated or can’t be changed | Build |
| Data exists, but people copy it between tools, or leads wait days for a reply | Automate & connect |
| Everything works, but too few of the right people find you | Grow |
| You know the problem but not which systems are involved | Solutions |
If you are unsure, the first step is the same for every service: a short discovery call, then a written proposal with scope, phases and price. How we work describes each stage, from discovery to launch and support. The work section shows what we have built with these services.
FAQ
Frequently asked questions
Can we book a single service, or do you only take whole projects?
Both work. A common path is to start with one service, such as an SEO audit, a CRM integration or a website relaunch, and add others once the first part is live. Because one team covers all thirteen services, a later step builds on the earlier work instead of starting over with a new supplier.
Which service should we start with?
Start where the business loses the most today. If the website or a core system can't do what you need, start with Build. If data exists but people copy it between tools or leads wait too long for an answer, start with Automate & connect. If the system works but too few of the right people find you, start with Grow.
Do you work with companies outside Switzerland?
Yes. Sensaria AG is based in Lugano and works with companies in Switzerland and abroad. We work in English, German, French and Italian, most meetings happen online, and workshops can take place at our office or yours when a project needs it.
How do you price projects?
We don't publish a price list, because cost depends on scope, integrations, content, languages, compliance needs, data migration and support. After a short discovery call we send a written proposal with a fixed price or a phased plan, so you know what each stage delivers before it starts.
Can you take over an existing website or system?
Yes. We start with a review of the code, hosting, integrations and data, then tell you what can be kept, what needs fixing and what should be replaced. Typical findings are missing documentation, outdated dependencies and integrations without error handling. You get the assessment in writing before any larger commitment.
Tell us about your project
A Swiss technology company in Lugano.